1. Introduction

These Terms and Conditions govern the provision of services offered by Manny Tuttofare

Solutions. By making a request for intervention, the customer accepts

the following in full.

2. Business Sectors

Manny Tuttofare Solutions operates in the following areas:

• Hydraulics

• Electrical systems

• Windows and doors

• Air conditioning and climate control

• Heating and boilers

• Assembly and various installations

The Supplier offers both emergency response and ordinary and extraordinary maintenance.

3. Confirmation of the Intervention

Confirmation of the intervention takes place via written acceptance (SMS, email, messaging) or

verbal. Once confirmed, the intervention is considered binding on both parties.

4. Cancellation Policy

• Emergency service: cannot be cancelled once confirmed. In case of cancellation by

part of the Customer, the exit cost will still be due.

• Scheduled intervention: can be cancelled up to 12 hours before the agreed time.

Beyond this limit, cancellation will result in the cost of leaving being charged.

5. Costs, Estimates and Payments

The Customer is required to pay for the services according to the rates communicated. The Supplier may

Request a deposit for complex or long-term interventions. Any additional costs will be

communicated and will need to be approved prior to execution.

6. Customer Responsibility

The Client must ensure free and safe access to the premises. Any delays or impediments attributable to the

Customer may incur additional costs. The Customer is responsible for the accuracy of the

information provided regarding the facility or structure.

7. Limitations of Liability

The Supplier is not liable for indirect, consequential or deriving damages from:

• pre-existing conditions of the systems,

• tampering,

• improper use,

• natural wear or non-visible defects.

Temporary interventions aim to limit the damage but do not constitute a definitive solution.

8. Warranty

The interventions are guaranteed according to current legislation and only for parts and work carried out by the

Supplier. Damage caused by non-compliant installations, external agents or failure to

maintenance.

9. Privacy

Personal data is processed in accordance with the GDPR. The data will not be disclosed to:

third parties except for legal obligations or operational needs.